DL
David L

1 reviews | Active since Jan 2024

10 Jan 2024, 14:25

Investec Bank EFT clearing time

I would like to share an unpleasant experience I have had with a person paying for goods making an EFT via their Investec Banking account. I received an sms fairly promptly and a documented POP anticipating that the funds would reflect in my account. This was not to be, unfortunately I had allowed the person to remove the goods. Having not received the funds I followed up with the purchaser, he claimed he erred in not selecting immediate clearance and the payment would therefore not reflect in my account for 48 hours. I have since asked the purchaser to return the goods until the funds reflect in my account. The final outcome could well be that I have been ****med. I felt it pertinent to share this as I would be very weary dealing with anyone claiming to bank with Investec Bank. I have received / transacted with all the other major banks without any problems.

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Replies (2)
Investec
Investec's reply10 Jan 2024, 15:12
Official
We are sorry to hear you had an unpleasant experience, however payments that are not faster payments take up to 2 business days to reflect in your account. In future, if you are uncertain whether a payment is legitimate, please send us a screenshot of the proof of payment via any of our social media platforms and our ***** Detection team will be able to verify the legitimacy for you.
Investec
Investec's reply10 Jan 2024, 16:31
Official
 I am afraid we do not use Whatsapp. However, I have sent you an email, you can provide all the information there.