RH
Richard H

1 reviews | Active since Jun 2022

29 May 2025, 13:38

Investec - A Painted Turd

After working through all the questionnaires online and meeting my potential private banker at the Cape Town offices, I was asked to provide additional documentation in the form of bank statements from a foreign bank I use.

The foreign bank has a non-intuitive system for retrieving statements, but to assist Investec, I took time to organise and format the statements clearly, hoping this would make their assessment process easier.

Despite the effort I made, I have received no feedback whatsoever.

Investec is a painted turd.

Behind the façade of stylish premises and sharply dressed staff lies the stench of mediocrity. It’s not just a lack of communication, it’s a lack of respect for a potential client’s time.

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Replies (3)
Investec
Investec's reply29 May 2025, 13:53
Official
We are sorry to hear about your experience, Richard. Our private banking team is aware of your dissatisfaction and is looking into what happened to hopefully improve your experience. One of our consultants or bankers will be in contact with you soon.
RH
Richard H's update09 Jun 2025, 13:42
Reviewer Update
Do not bank with Investec. Raising the lack of service made no difference!
Investec
Investec's reply10 Jun 2025, 13:24
Official
Your Private Banking team tried to contact you but has been unable to do so. They have also sent you an email. If you could respond accordingly, we can assist you further.