Investec

Dear Complaints Resolution Team,

I trust you are well.

I wish to lodge a formal complaint regarding the information that Investec is currently reporting to the credit bureaus in respect of my account.

It has come to my attention that the information being reported reflects the **total outstanding balance** and the **monthly instalment** as being the same amount. This is factually incorrect and does not accurately reflect the current status of my account.

Since the judgment, I have consistently made monthly payments towards the debt in good faith. I am currently paying **R5,000 per month**, and these payments have been received and allocated by Investec.

I respectfully request that Investec investigate this matter and ensure that the information reported to the credit bureaus is complete, accurate and up to date. Accurate credit reporting is essential, particularly as my credit profile has significant implications for my professional standing and financial affairs.

Kindly provide me with:

1. A detailed statement reflecting the current outstanding balance on the judgment debt. 2. Confirmation of the monthly instalment amount that Investec is reporting to the credit bureaus. 3. Confirmation that the credit bureaus will be updated to accurately reflect my repayment history and the actual monthly payment of **R5,000**. 4. An explanation as to why the total balance and monthly instalment are currently reflected as the same amount, if this is indeed the information being reported.

I trust that, in accordance with the obligations to report consumer credit information accurately, this matter will be investigated and corrected without delay should any inaccuracies be identified.

I look forward to your response.

Y