I was holding on on their customer line for more than 30 minutes and the call dropped

Item: Investec
Rating: 1
Author: Grace M

I was holding on on their customer line for more than 30 minutes and the call dropped. Its bad because I was urgently looking for assistance at the bank. I wasted so much time and money without getting help

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Replies (1)

Investec's replyOfficial

15 Jul 2021, 14:24

Hi Grace, I am so sorry to hear about the service you have experienced. We will send your feedback to the relevant team and we will be in contact with you.

Investec's reply15 Jul 2021, 14:24

Official

Hi Grace, I am so sorry to hear about the service you have experienced. We will send your feedback to the relevant team and we will be in contact with you.