JR
John R

1 reviews | Active since Dec 2016

20 Dec 2016, 12:27

Granddaughter's christening gift

<p>On the 27.09.2016, I paid an amount of R5000.00 via Standard Bank, as a gift for my first granddaughter’s christening into what I thought was a tax free savings account with Investec Bank. For reasons that I am unable to establish, the funds were paid into the First National Bank, beneficiary being Investec Securities.</p> <p>I have been trying since I discovered the error 6 weeks ago to have the funds recalled/or paid into the correct account but to no avail. I have been pushed from pillar to post with Standard Bank and Investec to get the matter rectified, and to date have not been repaid my R5000.00</p> <p>As a pensioner, R5000.00 is a great deal of money to me, and nothing for Investec Bank. So come on Investec and repay what is not yours.</p>

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Replies (1)
Investec
Investec's reply20 Dec 2016, 12:56
Official

Hi John

Thank you for bringing this to our attention. We have sent your feedback to the securities team and they will be in touch with you shortly.

Regards

Investec Bank