TD
Tamsyn D
1 reviews | Active since Sept 2021
11 Jun 2025, 10:40
EXTREMELY DISAPPOINTED AND FRUSTRATED
I am EXTREMELY DISAPPOINTED with the service I I I received from Investec. I gave notice for my funds to be paid out over a month ago. The funds was supposed to reflect in my savings account yesterday. I contacted Investec who informed me that the consultant I had dealt with would call me back. A day later and I still haven't received a call back. My money has still not been released!!!
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Replies (3)
Investec's replyOfficial
11 Jun 2025, 11:48We’re sorry to hear about your experience. We understand that you spoke with one of our consultants yesterday, and they are actively attending to your query.
Investec's reply11 Jun 2025, 11:48
Official
We’re sorry to hear about your experience. We understand that you spoke with one of our consultants yesterday, and they are actively attending to your query.
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Tamsyn D's updateReviewer Update
13 Jun 2025, 09:26I have STILL NOT received any call backs and my money has STILL NOT been released. This is completely unacceptable!
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Tamsyn D's update13 Jun 2025, 09:26
Reviewer Update
I have STILL NOT received any call backs and my money has STILL NOT been released. This is completely unacceptable!
Investec's replyOfficial
13 Jun 2025, 15:18We understand your frustrations and have followed up with the team about the status of your request. It is being finalised; however, a formal complaint has been logged on your behalf. The team will be in touch with you soon.
Investec's reply13 Jun 2025, 15:18
Official
We understand your frustrations and have followed up with the team about the status of your request. It is being finalised; however, a formal complaint has been logged on your behalf. The team will be in touch with you soon.