AO
Andreas O

1 reviews | Active since Mar 2010

24 Jun 2015, 16:22

Exemplary Service

We recently used our investments to purchase a Townhouse. For us it was vital that payments were made to meet the deadlines stipulated in the sale agreement. We were both excited and anxious. Shannon showed tremendous empathy for our concerns and soon put our minds at rest with the way she handled our instructions and constantly followed up and reassured us. Thank you and well done Shannon. Investec can be very proud to have an employee like yourself. We also just wish to mention that over the years we have had nothing but excellent service from all Investec staff and once we receive the money for the sale of our current house it will once again be invested with Investec.

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Replies (1)
Investec
Investec's reply24 Jun 2015, 16:33
Official
Hello AndreasO,

Thank you for your compliment received on Wednesday 24 June 2015. It has been forwarded to the necessary parties for recognition of Shannon Harty's extraordinary service to you.

As a client of Investec Specialist Bank, we value your feedback. We continuously strive to improve our client experience and your comments go a long way towards vitalising our efforts, thank you.

Kind regards,
Investec Specialist Bank