LP
Leroy P
1 reviews | Active since Apr 2012
29 Aug 2019, 09:37
EFT Payment not reflecting on FNB Account.
Hi, payment was made to me on my FNB account. I have received proof of payment but nothing is reflecting on my account. I am also not seeing any pending payments. Please advise.
Helpful (0)
Replies (9)0
Replies (9)
Investec's replyOfficial
29 Aug 2019, 10:00Hi Leroy, when was the payment made to your account?
Investec's reply29 Aug 2019, 10:00
Official
Hi Leroy, when was the payment made to your account?
LP
Leroy P's updateReviewer Update
29 Aug 2019, 10:20Hi
Payment was made 28/08/2019 @ 19:52.
Do you require the reference as well?
Payment was made 28/08/2019 @ 19:52.
Do you require the reference as well?
LP
Leroy P's update29 Aug 2019, 10:20
Reviewer Update
Hi
Payment was made 28/08/2019 @ 19:52.
Do you require the reference as well?
Payment was made 28/08/2019 @ 19:52.
Do you require the reference as well?
Investec's replyOfficial
29 Aug 2019, 10:47The numbers have been blocked out on your message. Would you mind sending us the payment confirmation you received to *** .
Investec's reply29 Aug 2019, 10:47
Official
The numbers have been blocked out on your message. Would you mind sending us the payment confirmation you received to *** .
Investec's replyOfficial
29 Aug 2019, 11:35I see lol. Okay I see that the payment was made last night.The funds would have only been released this morning from our side. It can take up to 48 hours to reflect thereafter. Please just monitor your account and if it doesn't reflect by tomorrow then we can look into the matter further.
Investec's reply29 Aug 2019, 11:35
Official
I see lol. Okay I see that the payment was made last night.The funds would have only been released this morning from our side. It can take up to 48 hours to reflect thereafter. Please just monitor your account and if it doesn't reflect by tomorrow then we can look into the matter further.
Investec's replyOfficial
29 Aug 2019, 12:21We are unable to reply privately. It can take up to two business day to reflect.
Investec's reply29 Aug 2019, 12:21
Official
We are unable to reply privately. It can take up to two business day to reflect.
Investec's replyOfficial
30 Aug 2019, 08:26Have you spoken to our client to check that the payment was made to the correct account details? It should reflect today if the payment was made on Wednesday evening.
Investec's reply30 Aug 2019, 08:26
Official
Have you spoken to our client to check that the payment was made to the correct account details? It should reflect today if the payment was made on Wednesday evening.
Investec's replyOfficial
30 Aug 2019, 09:55I have sent you an email as I need the Proof of Payment, keep an eye out for it. Please do not share your personal information on Hello Peter.
Investec's reply30 Aug 2019, 09:55
Official
I have sent you an email as I need the Proof of Payment, keep an eye out for it. Please do not share your personal information on Hello Peter.
LP
Leroy P's updateReviewer Update
30 Aug 2019, 13:29Thank for the assistance.
Ticket can be closed.
Ticket can be closed.
LP
Leroy P's update30 Aug 2019, 13:29
Reviewer Update
Thank for the assistance.
Ticket can be closed.
Ticket can be closed.
Investec's replyOfficial
30 Aug 2019, 14:01It's our pleasure.
Investec's reply30 Aug 2019, 14:01
Official
It's our pleasure.