MS
Miguel S
1 reviews | Active since Nov 2020
21 Feb 2025, 13:42
Don't bank with Investec.
I have been in overdraft for the past 4 years and Investec makes substantial revenue of my meager salary. I can't get a loan to get out of the overdraft because of the facility and previous talks with Investec go get a loan are fruitless. For R635 a month (R7,260 a year) I get no real service from Investec. As soon as I am out of overdraft I will definitely be moving to another bank. Private bankers don't mean anything. I don't recommend Investec.
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Replies (3)
Investec's replyOfficial
21 Feb 2025, 15:28We are sorry you feel you are not receiving real service from us. We believe you have already been in contact with your Private Banker today. They will reach out to you again to discuss this matter further.
Investec's reply21 Feb 2025, 15:28
Official
We are sorry you feel you are not receiving real service from us. We believe you have already been in contact with your Private Banker today. They will reach out to you again to discuss this matter further.
MS
Miguel S's updateReviewer Update
31 Mar 2025, 19:10I received no feedback from my Banker and there is another issue that has been going on for month.
I wanted to stop getting SMSs for all my transactions and have made two calls and various emails to have the issue fixed.
Dayne Swanepoel has been working on the issue for me and I believe he has done everything humanly possible from his side. So my issue is with whichever department is responsible for the Investec App. You would imagine it would be an easy fix after a month.
I wanted to stop getting SMSs for all my transactions and have made two calls and various emails to have the issue fixed.
Dayne Swanepoel has been working on the issue for me and I believe he has done everything humanly possible from his side. So my issue is with whichever department is responsible for the Investec App. You would imagine it would be an easy fix after a month.
MS
Miguel S's update31 Mar 2025, 19:10
Reviewer Update
I received no feedback from my Banker and there is another issue that has been going on for month.
I wanted to stop getting SMSs for all my transactions and have made two calls and various emails to have the issue fixed.
Dayne Swanepoel has been working on the issue for me and I believe he has done everything humanly possible from his side. So my issue is with whichever department is responsible for the Investec App. You would imagine it would be an easy fix after a month.
I wanted to stop getting SMSs for all my transactions and have made two calls and various emails to have the issue fixed.
Dayne Swanepoel has been working on the issue for me and I believe he has done everything humanly possible from his side. So my issue is with whichever department is responsible for the Investec App. You would imagine it would be an easy fix after a month.
Investec's replyOfficial
01 Apr 2025, 09:57Thank you for bringing this to our attention. We have been in touch with Dayne, who has informed us that he has escalated this matter to our Digital team. Once he receives a response, he will provide you with feedback. We will keep in contact with him to make sure this issue is addressed.
Investec's reply01 Apr 2025, 09:57
Official
Thank you for bringing this to our attention. We have been in touch with Dayne, who has informed us that he has escalated this matter to our Digital team. Once he receives a response, he will provide you with feedback. We will keep in contact with him to make sure this issue is addressed.