NS
Nisha S

1 reviews | Active since Jul 2013

17 Jun 2024, 07:08

DISAPPOINTED IN SUCH A WELL KNOWN COMPANY

Pathetic customer services! I filled out 2 forms online with an interest to utilize their services- no response ONE WEEK LATER! Pathetic! Reading the reviews on Google, I am glad to rather be joining a different bank! Since this review was posted a month ago on Google, there's been no apology from Investec! Pathetic company!

0
Replies (4)
Investec
Investec's reply17 Jun 2024, 11:03
Official
I'm so sorry to hear that we didn't respond to your form, and that you didn't get an answer from your Google review. I'll ask the banking team to contact you tomorrow as it's a public holiday today. Please let me know which Google page you left the review on as we have answered all our official page reviews. 
NS
Nisha S's update25 Jun 2024, 21:31
Reviewer Update
You asked a person to call me and that person was going on leave the very next day and until today, I received NO FURTHER ASSISTANCE! PATHETIC REALLY!!!
NS
Nisha S's update01 Jul 2024, 15:44
Reviewer Update
STILL NO REPLY FROM THIS PATHETIC COMPANY- SO GLAD I DIDNT INVEST WITH YOU!!! MPUMI MALINGA SHOULD BE FIRED, SHE IS SOOOOO USELESS!!!
Investec
Investec's reply01 Jul 2024, 16:21
Official
I apologise that this has been your experience and for the delay in responding. I believe that someone has been in contact with you today regarding the concerns raised.