MC
Michelle C
1 reviews | Active since Mar 2013
18 Jun 2025, 14:12
Crickets
The most unexpectedly bad experience. I app**** for Private banking on Thursday 12 June via the Investec website after meeting/exceeding all their requirements. A staff member emailed me the following day (asking the same questions I completed online), which I responded to within 5 minutes. It is now Wednesday the following week and I have still had no reply. This is really not what I expected from a quality Private banking experience. Ironically I was considering moving to Investec, willing to pay their higher monthly fees to get a more responsive experience than I currently have with my mainstream bank's prestige banking. I definitely learnt that I am better off where I am.
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Replies (2)
Investec's replyOfficial
18 Jun 2025, 14:23We are sorry to hear about the experience you have had with us. We have been in contact with the relevant team and one of bankers will be in touch to give you an update on your application.
Best regards,
Investec's reply18 Jun 2025, 14:23
Official
We are sorry to hear about the experience you have had with us. We have been in contact with the relevant team and one of bankers will be in touch to give you an update on your application.
Best regards,
MC
Michelle C's updateReviewer Update
18 Jun 2025, 14:52Thank you for your reply, you may go ahead and cancel my application.
MC
Michelle C's update18 Jun 2025, 14:52
Reviewer Update
Thank you for your reply, you may go ahead and cancel my application.