AM
Amukelani M
1 reviews | Active since Apr 2022
12 Apr 2022, 12:23
Bond repayment in under collection
Good day I have a complain with Investec i have a joint account with a partner for the past 4 months i have been paying my half share while their clients has not been paying.But now with what i have already paid now i have to share his debt again with this partner and they do not want to investigate the matter in any further after i have given them my proof of payments for the past 4 months , they just want me to pay.
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Replies (3)
Investec's replyOfficial
12 Apr 2022, 12:50Hi Amukelani, thank you for letting us know about this.
I have sent your feedback to our Complaints Team and to your Private Bankers. We will be in touch with you soon.
I do apologise for any inconvenience caused.
I have sent your feedback to our Complaints Team and to your Private Bankers. We will be in touch with you soon.
I do apologise for any inconvenience caused.
Investec's reply12 Apr 2022, 12:50
Official
Hi Amukelani, thank you for letting us know about this.
I have sent your feedback to our Complaints Team and to your Private Bankers. We will be in touch with you soon.
I do apologise for any inconvenience caused.
I have sent your feedback to our Complaints Team and to your Private Bankers. We will be in touch with you soon.
I do apologise for any inconvenience caused.
AM
Amukelani M's updateReviewer Update
12 Apr 2022, 15:20Good day
I'm waiting for the feedback on the matter.
I'm waiting for the feedback on the matter.
AM
Amukelani M's update12 Apr 2022, 15:20
Reviewer Update
Good day
I'm waiting for the feedback on the matter.
I'm waiting for the feedback on the matter.
Investec's replyOfficial
12 Apr 2022, 16:25Hi Amukelani, this has been escalated but I will do a follow up for you with our complaints team and your Private Bankers.
Investec's reply12 Apr 2022, 16:25
Official
Hi Amukelani, this has been escalated but I will do a follow up for you with our complaints team and your Private Bankers.