YvdL
Yolande van der Linde
1 reviews | Active since Apr 2018
25 Sept 2023, 10:58
**** bank
Due to a problem that just got left over the weekend we could not access our salary and we could not live seeing that we only have the one income in the house and live on it we could not buy food over the weekend and will not have transport money to too work on Tuesday either investec just does not give a **** and left the problem for the weekend not caring about the rest who depend on the service they offer supposedly
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Replies (3)
Investec's replyOfficial
25 Sept 2023, 11:38Hi Yolande, I'm sorry that your family was affected by the issue we had on Saturday. All salaries were reflecting in accounts by Saturday evening. I'm afraid I can't seem to match your information you have left in this review to an active account so I'm not able to check your account to make sure the salary is now there.
The account holder will be able to contact the Client Support Centre which is a 24 hour service on ***or +***3 to query the transaction as it should be reflecting now.
The account holder will be able to contact the Client Support Centre which is a 24 hour service on ***or +***3 to query the transaction as it should be reflecting now.
Investec's reply25 Sept 2023, 11:38
Official
Hi Yolande, I'm sorry that your family was affected by the issue we had on Saturday. All salaries were reflecting in accounts by Saturday evening. I'm afraid I can't seem to match your information you have left in this review to an active account so I'm not able to check your account to make sure the salary is now there.
The account holder will be able to contact the Client Support Centre which is a 24 hour service on ***or +***3 to query the transaction as it should be reflecting now.
The account holder will be able to contact the Client Support Centre which is a 24 hour service on ***or +***3 to query the transaction as it should be reflecting now.
YvdL
Yolande van der Linde's updateReviewer Update
25 Sept 2023, 14:29I don't have an account my company uses you too pay us but it's fine I will never use your bank or refer any body to you I how ever will contact the ombuds man as I am now sitting with debt orders that not went off on the extra costs
YvdL
Yolande van der Linde's update25 Sept 2023, 14:29
Reviewer Update
I don't have an account my company uses you too pay us but it's fine I will never use your bank or refer any body to you I how ever will contact the ombuds man as I am now sitting with debt orders that not went off on the extra costs
Investec's replyOfficial
26 Sept 2023, 09:20Please can you provide me with the company name so that our team can look into this issue further.
Investec's reply26 Sept 2023, 09:20
Official
Please can you provide me with the company name so that our team can look into this issue further.