BJ
Brandon J

1 reviews | Active since Sept 2024

13 Jan 2026, 14:29

Bad Banking experiece

This is the most frustrating bank that I have had to work with. The app never works correctly, in-app verification doesn't work and my personal banker is non existent. He literally took almost a month to get back to e on a simple query. Really bad service

0
Replies (1)
Investec
Investec's reply13 Jan 2026, 14:40
Official
Thank you for bringing this to our attention Brandon. We are sorry to hear that this has been your experience with us. This has been logged this with our Complaints Team and escalated through to the Banking Team as well. They will be in touch with you as soon as they can regarding feedback.