Absolutely *********** and shocking service levels

I called in August to enquire the procedure on how I could obtain an acceptable interest return on a substantial fixed deposit. A kind consultant suggested I apply as a client and took down my details so that a new client consultant could call me to proceed. Today, the 18th September this call was received..more than three weeks later. Seems Investec is not interested in new business...an absolute disgrace in service levels and your display of arrogance.Glad you showed your true service commitment at this stage before I signed up.