KM
Khumo M

1 reviews | Active since May 2016

12 May 2016, 07:43

Bad customer service

<p>I took out a contract with Into Tab in September 2015, since then, my bank account has been a complete mess. Fought with their agents for 6 months to get my debit order date changed, during those 6 months, ive had excuses like, "we're offline", "I've misplaced your ref number", "i need to verify with the office how many installments you still have left" or "we need your bank statement to verify your pay date". After horrible 6 months, they finally managed to change the date, or atleast that's what i was told, and then another nightmare began, the initial date was never cancelled, as a result they debited twice, and for the past 2 weeks I've been calling every single day for a refund, no joy. to make it worse, their tablet only works 30% of the time, basically theres nothing good that came out of me associating myself with that company. There's still no refund in my account, I'm even struggling to get a statement from them so that i can settle their account, their agents are **** rude, have no manners and they certainly don't take their work seriously, that's my opinion!!!!!</p> <p> </p> <p>the sooner i cut all ties with this people, the better!!!!!!!!!!!!!!</p>

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