Horrible service from Intertrans

Bad disastrous service from Intertrans. Intertrans was subcontracted by Afriworld. The lady who was handling my move, Nisha was rude and just difficult to deal with. She is *********** and has no regard for customers whatsoever. She was shouting at me and completely rude. Intertrans confirmed a date to pick up my furniture from East London to Newcastle. They never arrived on the day they confirmed. I had to move out of the house on the day of the pick up and they never arrived. Had to sleep in a house with no curtains as everything was packed up. They left so many things, not on the list and I had to pay an additional R2000 for the few things. After pick up, the delivery delayed for more than 3 weeks. And this way before lockdown. The furniture eventually arrived at midnight a day before lockdown with a number of things damaged. As pensioners, we had to bear the cold at midnight as we were forced to receive the furniture. It was a disaster, dishes broken, furniture damaged. I spoke to management and I was told i will be attended after lockdown. I sent a long complaint email to Naren and I did not even get a response to this day. I had sent all pictures with damages to Nisha, plus i kept calling and I still have not being assisted to this day. It hurts paying so much money only to be treated like that.