Sep '26 - Oct '26
Frequently Asked Questions About Intermed Medical Practice
How is Intermed Medical Practice rated on Hellopeter?
Hellopeter has tracked Intermed Medical Practice across 1 reviews. Intermed Medical Practice hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Intermed Medical Practice? Write a review to help others decide.
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2022
Extremely Disappointing Experience
I had a very disappointing experience at this facility, particularly when dealing with the reception staff and the billing process. The receptionist at the Sunnyside branch was extremely rude and unhelpful when I called needing assistance. My experience was slightly better when I arrived in person, but I still felt that the overall service was poor. I also had a negative experience with the doctor, which added to my frustration. I am particularly concerned about the billing. I was charged for the consultation and then charged separately for checking what was wrong. To me, this appeared to be a possible duplicate charge, and I wanted clarification because I am using medical aid. I even contacted my medical aid to try to understand the charges. They advised me that the matter is currently under review and suggested that, in the meantime, I contact the doctor's office directly for clarification. When I called the doctor's office, I unfortunately had another frustrating experience with a receptionist named Rose. She was unhelpful and, rather than assisting me with my query, simply told me to call again tomorrow. At this point, I feel that I have been passed from one person to another without anyone taking responsibility for explaining the charges or helping me resolve the issue. Overall, I am very disappointed with the customer service and billing experience. I would not recommend this facility, particularly to patients using medical aid, unless they carefully check their accounts and make sure they understand exactly what they are being charged for.
1 reviews | Active since Jan 2022
Extremely Disappointing Experience
I had a very disappointing experience at this facility, particularly when dealing with the reception staff and the billing process. The receptionist at the Sunnyside branch was extremely rude and unhelpful when I called needing assistance. My experience was slightly better when I arrived in person, but I still felt that the overall service was poor. I also had a negative experience with the doctor, which added to my frustration. I am particularly concerned about the billing. I was charged for the consultation and then charged separately for checking what was wrong. To me, this appeared to be a possible duplicate charge, and I wanted clarification because I am using medical aid. I even contacted my medical aid to try to understand the charges. They advised me that the matter is currently under review and suggested that, in the meantime, I contact the doctor's office directly for clarification. When I called the doctor's office, I unfortunately had another frustrating experience with a receptionist named Rose. She was unhelpful and, rather than assisting me with my query, simply told me to call again tomorrow. At this point, I feel that I have been passed from one person to another without anyone taking responsibility for explaining the charges or helping me resolve the issue. Overall, I am very disappointed with the customer service and billing experience. I would not recommend this facility, particularly to patients using medical aid, unless they carefully check their accounts and make sure they understand exactly what they are being charged for.