Refuse to refund our company

I was promised by the Sales person that our Google advert would be up and running by the Monday , three weeks later no news at all , but within 3 days we could see Interface was all sales talk and **** promises and cancelled the contract , After many many emails to their so called Sales Director Gary , this still has not been sorted out. <br> Maybe now they will attend to this as quickly as they took our money.<br> <br>