NM
Ndivho M

1 reviews | Active since Nov 2015

21 Jul 2020, 21:22

Zero patient care,money making institutions

I have had the most horrible experience with intercare at mall at R55.i was recommended for covid testing which i got an sms that im positive.my concern is that i didnt get a call from the practice on the results when I question this i was told they dont have information from the lancet lab.so after 14 days of isolation i get seen by another doctor and 5 days later i get a bill of an outstanding R125 for PPE.How on earth is a patient being charged for PPE ? Mind you i saw this doctor in his office and she didnt not even come close to me and i saw she went from one patient to the next with the same PPe. The consultantion with the GP was so impersonal,she just gave me a paper to read and wrote a letter. No questions like are u having a problem.anyway my complaint is getting charged for PPE.i wont be visiting this premises again

0
Replies (1)
Intercare
Intercare's reply22 Jul 2020, 09:56
Official
Good day,
The practice is aware of your complaint regarding the Covid19 precautions taken during your visit to the doctor. The Practice manager will be in contact with you.
Regards
Intercare MyExperience Team