AM
Adele M

1 reviews | Active since Sept 2019

08 Apr 2021, 19:19

Worst Dental Service, ever.

My son and I visited Intercare in Southdowns for a general dental check up. The dentist, Marilie Wewege assisted us and placed a filling in my son's tooth. 2 days later the filling fell out and I called the dental office to inform them. I was advised to return my son to have the filling fitted, again. My medical aid had covered our initial visit and to my surprised the dentist had billed me again! I raised the billing with their office and their management on four occasions and was told that they will revert back with feedback. I was than contacted by lawyers informing me that the account had been handed over to Schulenburg Attorneys and that I have to pay R3071 :) because they had now listed me :). I've paid a bill for the worst dental experience, with interest. This dentist is beyond disappointing, and so is the team that manages the department!

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Replies (1)
Intercare
Intercare's reply09 Apr 2021, 13:39
Official
Good day,

We have noticed your complaint and would like to investigate the matter. Please send an email with details to MyExperience on the Intercare website.
Regards
Intercare MyExperience Team