Very unhappy

I have a serious complaint that I would like to raise with Intercare - dental specific.

I visited a dentist last year with pain. He did a root canal by drilling through the front tooth of my bridge. In the process, he pierced my sinuses which led to me bleeding from my nose for a few months. It then caused an abscess which got infected and my whole face on the left side was swollen. I saw another dentist who prescribed antibiotics. He then remarked that the bridge is loose and I must come in and have it cemented when the infection has cleared up.

I did come and saw another dentist for the cementing of the bridge, but he said I must wait for the bridge to fall out by itself. So, this is what I did.

The bridge fell out now when I am back in the UK, where I live and work. I saw my dentist here and he said that the bridge broke off and therefore cannot be re-cemented. I need a new bridge with posts, etc. The cost is £2075 which is about R48 500.00 (depending on the exchange rate).

I am really extremely disappointed and angry at all this. My previous bridge lasted for more than 20 years. This one is only 6 years old.

I do believe that the dentists at Intercare caused this problem and I feel I must put a review on Hello Peter, so it doesn't happen to anyone else.

All this happened while I was having chemotherapy and then radiation - so it really caused me a lot of distress.

I would like this issue brought to the attention of the dentists please.