Very Disappointed Long Term Patient

I am VERY disappointed in the Intercare Summerstrand. The attitude from the staff is just plain disgusting. I requested a script via email on Monday requesting my script urgently. Tuesday I had still no response, so I called in. They said they would do it as soon as possible. It never came. Wednesday, I called again and told them please I need it urgently. I waited all day and eventually had to go get it myself. Only to have bad attitude from one of the nurses. Making a snide remark that she had to `interrupt' the DR for my script as if she was doing me a favor. And when I told her the service was lacking she said, 'ok' (with a snide look on her face) and walked away from me. Was not apologetic at all by the fact that I asked for it Monday and waited 3days for my script. I have been with my DR for MANY MANY years now and I am sad that I don't receive the great service I used to before it became Intercare.