URGENT COMPLAINT!! Dr. Chantel De Pinheiro

I'm highly disappointed at the service I have received at Intecare Fourways, not overlooking the virtual consultation hiccups, I've now done my Covid test gotten results that are positive, and have had no concern or thought about me. No instructions on what to do while I wait for my results, no instructions on what to medicate on. I literally could not be isolating or my symptoms being worse. The facility nor the Dr has not checked up on me and this is very reckless and has a total disregard for patients.

I had a virtual consultation that started 35 minutes late on Wednesday, 28.07 with Dr. Chantel De Pinheiro Dr did not advise what I do in the interim and what I should do if my symptoms get worse while waiting I had my pathology form sent just before 5pm so I could not do the test Wednesday 28.07 My test results came in 29.07 at 5pm and I have had no word from the Dr on my symptoms and results? It is now Friday, 30.07, and still nothing Besides my email this morning to Zandile, and trying to call the facility where the line gets cut, is this how patients are treated?

No instructions on what to take while waiting for test results No call/check-in after results came in I'm sitting here with no medication or line of sight of what I should be doing.

This definitely is not how a medical facility should be consulting with patients, the disregard for life is appalling.

I urgently need someone to contact me and take me through Covid protocol and prescribe me with necessary medication.