Unacceptable

We have only moved from our previous GP of 25 years to intercare fourways this year. My son came in to see another Dr as the Dr we chose originally was not in on Tuesday. He came there for the Dr to look at a mole I was concerned about, having had Melanoma my self. She l9oked at it then said he must see a Dermatologist which the appointment was then scheduled by someone at the practice. She then wanted to freeze the mole????? Which my husband then said to her if you do that what will the Dermatologist have to look at?

Honestly our previous GP would have biopsies the mole to determine if it was a concern or not.

What an absolute waist of time which we had to pay for. I have never in my life experience such inexperience from a medical Dr.

Unacceptable