The worse practice

<p>Calling for over a week and still no resolution to my complaint. Keep getting passed around and no one can help to give me answers. The staff are so unproffessional and have no clue on why I was charged a levy on top of after hours fee. I had to pay this fee at the practice and then they still submit the claim to the medical aid no one could answer any questions about how the practice billing works. There is only 1 person that works in accounts who has been on leave from last week. Now I must wait till someone decides to actually call me back and provide some answers and refund my money. I Have been going to Intercare for years and never have I ever been so disgusted with the service and staff.</p>