Terrible experience, no help when asked

Terrible experience just trying to get help so I can use your services.

I have been unable to log in and access your portal for a year now.

I have attempted to escalate to your LinkedIn profile: ignored I have attempted to escalate using your complaints area on the website: ignored I have attempted to send you an email and the inbox is apparently not monitored (how are people supposed to reach you??) I am now logging a Hello Peter complaint and will attempt to report all parties that manage social media for your company to your CEO because you clearly have someone working the position that does NOT CARE but still wants a salary.

I am a web developer that does this for a living and fixing this issue should be a simple matter, not something that never even gets acknowledged. How many people are affected by this issue that prevents them from paying for services that pay your salary?? At what point will you end up caring?

Irrespective of your reply I am escalating this all the way up to senior management.