Shame to Health System : Intercare North Riding : Dr Lesedi Motsatsi

Intercare North Riding : Dr Lesedi Motsatsi

Do I really have to give a star?? Charging us a second consultation after being poorly advised by the so called GP???

I called their accounts department yesterday to make it very clear that she will not be paying a second consultation fee.

The reasoning behind this:

- On our first visitation to the Dr, we paid a consultation of R500.00 ; the Drs poor advise was that Melanie has an infection in her belly button. He then prescribed a double dose of antibiotics, which the patient has to pay for.

- She then returned for a follow up on the Monday as requested by the GP. She also asked the GP if it could not perhaps be a hernia where he clearly stated that no, it is not a hernia.

- The pain did not ease and she therefor went back for a third visit. Prior to the visit, the receptionist confirmed that there again will not be any charges. She was however charged another consultation after not even seeing the Dr for 5 minutes. After she left his rooms, he gave her a call suggesting an ultrasound, querying a completely different problem.

She then went for the ultrasound only to find that she does have an umbilical hernia- they had to admit her and immediately do an operation as this was now life threatening.

Due to the Drs poor advise and knowledge Melanie now has incurred further medical costs as he could’ve advised her to go for the Ultrasound right from the first visit. Thus again, there will be no payment for a second consultation.

What a shame to our health system.