Rude receptionist, and bad service from Intercare Woodlands

Long story short, last week my husband went to the doctor for his asma and was threated (This was Monday 30/08/2021), Friday I went cause I could not deal with this heartburn (21 weeks pregnant) and I got some pills. She said I could have just email her, and did not need to come in but I didn't know I could do that. Over the weekend what I last week thought was sinus became worse, I was in the bed this whole weekend. This morning I emailed this doctor, if I should come in and gave her my symptoms. At 13:08 I emailed again just to make sure she received my email. Her response was that I should came in. I looked to make a booking but no bookings was available, so I phone the receptionist at Woodlands to explain the situation and he said I must come in. However on the phone call with him, I noted in his way of speaking and voice tone he was not in the mood for work and even joked about it. When arriving at the reception, he contacted the doctor who stated she can not help me she is fully booked and I should come back tomorrow as this is what she as stated in her email. Well guess what, you have not stated that I need to come tomorrow. Do you really think a person will drive all the way to intercare just to be turned away!!! He was so unfriendly, she was so load I could here the conversation over the phone. Clearly I was not going to be help. So when he wanted to make a booking for tomorrow, I said I never want to see this doctor again, I started crying and just left. After years and years of being there this was the first time I really felt like **** and was handled like ****. So no thank you, why would I ever want to go back there if this is the way they are threating people. I will not show my face there until she leaves at the end of September for PE. Meanwhile I will try to seek help somewhere else.