ridiculous Intercare

I have shared my complaint before but are unable to see it on your website I was admitted to Intercare after my hip replacement on the 27 th Friday afternoon on arrival I requested a higher seat for the toilet I was told that they only have one or two but it is in use they are unable to supply The Saturday morning I requested again as it was difficult for me to sit to low again they do not have When a physio over heard my request she said they have it took her not a minute to get a higher toilet seat I requested something for my stomach from the doctor came to see me he requested the sister or not sure the nurse to get me something from Dischem I requested again even after a few hours The afternoon she brought me one sachasy wich was not good I had to wait till much later I request a glass brought a dirty glass I spoke to sister went to fetch a clean glass without apologizing It was so noisy the Friday night when I spoke to doctor he said that he had complaints before and was told by staff that it is their culture it is impossible to sleep Food not good always cold asked for rooibos tea was told they do not have I had to ask for some one to clean toilet as no one cleaned the toilet since the Friday all papers was still on floor since Friday It is ridiculous I booked myself out the Sunday morning before 8 o clock who is running this step down why pay so much money for such service