GD
Gerard D

1 reviews | Active since Sept 2014

21 Mar 2024, 07:43

Poor service from doctor

Good day all. So I would like to share my experience with you when I went to the Intercare at the Waterstone village in Somerset West. Where to begin. I had an appointment with one of the doctors working there. I was greeted by very friendly reception staff that really helped me quickly and efficiently. No complaint there. So I waited to see the doctor and was called by him after waiting for about 20min, no issue there.

It just went downhill from there. The doctor was so full of himself, like a little brat that didn't get his way. He was hardly listening to what I had to say and was not really interested in how he can help me. He basically imp**** that I was, or am, addicted to one cronic medication that I drink everyday and have been taking for the past 8 years. I myself work in the medical profession so I know how this works. I felt terrible, humiliated and attacked when I left his rooms. I will most definitely NEVER EVER recommend ANYBODY to go to Intercare in Waterstone village to consult with a doctor there, what if that poor person ends up at this doctors rooms. It's no way to treat a patient, and I know, I've been in the medical profession for 22 years now... Doctors think they can talk and do to you whatever they want... Pfff... I am not at all impressed, nor am is stupid or a fool!!!

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Replies (1)
Intercare
Intercare's reply02 Apr 2024, 09:05
Official
Good day,
We take note of how you experienced the consultation and will bring this to the attention of the responsible manager.
Regards
Intercare MyExperience Team