1 reviews | Active since Apr 2019
Poor service and *********** personnel
They have poor service. Their personnel at reception should get proper training and listen when patients ask them for appointments.
I went to make an appointment AT THE DENTIST for Friday afternoon because my family member work far and can only get an appointment late.
Firstly the receptionist takes long to get you in the app. She made an appointment by a normal GP instead of the Dentist. When the family member arrived on Friday it's said that the Dentist only works till 5pm where the appointment is made for 5:30 pm. Then it's said that the family member must be at the Dentist on Saturday morning 8am they will assist him. Then I phoned the Intercare Wonderboom Junction, it's said that the dentist only works from Monday to Thursday to 5pm and on Fridays to 4pm.
When the family member arrived on Saturday morning waiting for a whole hour and a half it's said that they don't help without an appointment.
Now how can you have *********** perosnnel at a medical place.
We have noted your experience and referred the matter to the responsible manager who will be in contact.
Regards
Intercare MyExperience Team
We have noted your experience and referred the matter to the responsible manager who will be in contact.
Regards
Intercare MyExperience Team
