Poor service and bad attitude from INTERCARE Parow

I have been calling INTERCARE in Parow for the whole day trying to make an appointment for a TB test that I need done for a UK visa. I have been told that I would be called back and I wasn't on numerous occassions through the day. On calling back to check the progress of my request, the two receptionists became more and more rude with every call. On one of the last calls, the receptionist became very rude and started talking over me so I requested to please speak to someone else. She put me through to another receptionist who was very rude and abrupt and asked if I would like to speak to the manager. I said yes and I have been waiting for an hour now for the manager to call me back. This service is disgusting, disrespectful and deplorable. I am sick of service being so bad and people having no respect for each other and this came through in my unfortunate experience today. INTERCARE Parow has one of 3 contracts to get this TB test done and so far they seem *********** and unprofessional.