TM
Thomas M

1 reviews | Active since Mar 2014

16 Mar 2021, 07:55

Poor customer care

I booked a virtual consultation and because it was my first time I called to ask the receptionist whether they will email me the sick note and prescription and the guy said it will depend on my medical. Why does it have to be different with face to face consultations?

0
Replies (2)
Intercare
Intercare's reply16 Mar 2021, 09:06
Official
Good day,
We would like to investigate the matter. Please send an email to MyExperience on the Intercare website with details on the related patient details and practice.
Regards
Intercare MyExperience Team
TM
Thomas M's update16 Mar 2021, 10:40
Reviewer Update
I am at intercare mall@55 NOW and I want to address my concern with practise manager face to face!