Pathetic service at Intercare Century City & Pathcare

I had an appointment with Intercare Century City more than two weeks ago during which I had blood drawn for testing. After three days of not receiving any feedback, I phoned them and the rude receptionist told me there's nothing she can do about it and that I simply had to wait. Eventually 5 days later, the doctor phoned me only to tell me they have to draw blood again because something went wrong with the previous sample - this was last week Thursday.

This morning (Wednesday) I once again phoned and was informed that the doctor isn't in and won't be for a couple of days. I drove to Intercare Century City (for the 4th time in two weeks) and after the staff at Pathcare finally figured out how to use the printer, I finally have my blood tests which I was originally promised I would have within 24 hours due to the urgency.

Ridiculous service and rude staff. I will never make use of them again.