Pathetic patient experience

I wan't to emphasise the bad service and experiences with Intercare Parkview, Moreletapark. I have had numerous bad experiences with them and then I go back and think next time perhaps my experience will be better. But this visit last week was the last one and that the reason for this review. Their Director Dr Hendrik Hanekom should take note of this and do something about it. I visited the practice Thursday 5th May. I was seen by a very young Dr. I have a asthma conditions and started with sore throat and a bad cough and chest. She prescribed some medicine that is discontinued in South Africa for more than a year. That already scared me. The pharmacist phoned the practice and was told the Dr had left already. Not helpful and tell us that they will get hold of the Dr and phone the pharmacy back with an alternative. I then made a call from my phone and got connected with the practice manager which was in away helpfull and said she will ask another Dr that is still at the practice. I am as I write this review still sick coughing and not any better. I now need to make another appointment with a Dr and pay another consultation which is totally unexceptable. If I was examined properly and got the correct medicine I would have been better. I have had several past experiences with the same practice where we have been taking our employees for many years. We will have an emergency with a employee that gets sick at work and phone then just to hear sorry we are full for the day. We have no emergency appointments. Go to the Glenfair practice which is not convenient for us, new Dr etc. I experience that Intercare is money driven and not patient driven. I sincerely hope that your Director Dr Hendrik Hanekom will see this review. Will as far as possible not recommend anybody to Intercare group. Their vision is money not care and patient driven.