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Vanessa K

1 reviews | Active since Jun 2012

25 Mar 2016, 10:56

NOT OPEN AS ADVERTISED

I made an online appointment om 25 March (public holiday), received a confirmation by email and sms. When I arrived (on time for my appoinent), they were CLOSED. Right infront of the centre there is a sign saying <br> \For your convenience we are open:<br> Sundays and Public Holidays<br> 09h00 - 13h00\""

0
Replies (1)
Intercare
Intercare's reply31 Mar 2016, 16:01
Official
Hello vanessakruger,

The practice manager was in contact with you to apologize for the inconvenience caused.

Due to the renovations currently being done by Wonderboom Centre management, the practice was closed for the day. It was unfortunately an oversight that the online booking system was not adjusted accordingly.

Please accept our apologies.

Kind regards


Intercare My Experience Team