NON MEDICAL CARE

I had a fall down some stairs on 4th February. I went to Intercare, Life style Crossing for X rays on 5th February and was told that I had two compaction fractures of my spine vertebra, L4 and L5. I made an appointment to see a Dr Cilliers at 9:30am on 6th February. I arrived at the consulting rooms at 9:15am. I waited for an hour and a half (in severe pain) for said Dr Cilliers. I was told she was "running late"

After numerous complaints to the receptionists I eventually got to see a Dr Botten who at least exhibited some professionalism , customer care and service. THIS HAD TAKEN OVER TWO HOURS.

DO NOT USE THIS USELESS FACILITY. CLIENT CARE SERVICE IS NOT IN THEIR VOCABULARY.