1 reviews | Active since Dec 2015
NO SERVICE DELIVERY AND NOW LEGAL ACTION?CRAZY!!!!
On the 23 December,i made a dentist appointment for my 6 yr old daughter at Intercare Glenfair.I advised the ladies at reception that my medical aid was depleted.Dr Lombard examined my daughter and advised that she will need to go for surgery to have the rotten teeth removed.I then too advised the dentist that my medical aid was depleted and would it be possible to leave the procedure for January when my medical aid savings was replenished.The dentist agreed.Needless to say that since then i have had no feedback or further arranging from the dentists side to attend to my daughters teeth.During this time till now, i have been to the medical doctors for numerous consultations and have tried on more than one occassion to update my contact details at the reception with no luck at all.Yesterday,7 December 2015, i receive my first contact - not from intercare but from their attorneys,who are extremely rude - Schulenburg Attorneys,who are now issue a judgement to attach my goods.Why?No contact has been made with me personally until now and still no follow up from the dentist as to when my childs teeth will be sorted.How can i pay for a consultation where there was NO service delivery?
We do not have a Dr R Lombard at the Glenfair dental practice, Dr R Lourens saw your daughter during Dec 2014. She billed for a normal consultation with sterilization and infection control.
Numerous sms's and e-mails were sent to you since 27 Jan 2015 regarding the outstanding account. During June 2015 the account was handed over to attorneys.
In September 2015 there were telephonic conversations with you and the notes of all sms's and e-mails sent were supp**** to you as proof of communication from Intercare Glenfair to inform you about the outstanding account. Contact details were also confirmed during these conversations.
To date the outstanding account has not been paid. Kindly settle your bill.
Regards
Intercare My Experience Team
We do not have a Dr R Lombard at the Glenfair dental practice, Dr R Lourens saw your daughter during Dec 2014. She billed for a normal consultation with sterilization and infection control.
Numerous sms's and e-mails were sent to you since 27 Jan 2015 regarding the outstanding account. During June 2015 the account was handed over to attorneys.
In September 2015 there were telephonic conversations with you and the notes of all sms's and e-mails sent were supp**** to you as proof of communication from Intercare Glenfair to inform you about the outstanding account. Contact details were also confirmed during these conversations.
To date the outstanding account has not been paid. Kindly settle your bill.
Regards
Intercare My Experience Team