1 reviews | Active since Oct 2012
No respect for patients!
I made an appointment and went to Intercare Glenfair on Saturday 28 March. My appointment was for 11:45 and I showed up at 11:35. What an incredible waste...<br> I waited until 12:25 before the Dentist assistant fetched me.<br> Then waited 10 more minutes in a dentist chair. Then she arrived (a friendly Asian girl).<br> Took 30 seconds to send me for that (very obviously expensive) Xray. Came back and...she was again busy with her other patient. (Yes - like a hairdresser servicing multiple patients at once??)<br> At 12:45 she arrived. It was quite obvious that she couldn't see the cause on the Xray of the pain I was experiencing and blamed it on an existing filling that had to be replaced.... Confused but OK.<br> The job then took her a max of 15 minutes to finish at 13:00...<br> Only for me to again experience pain as soon as the sedation wore off.<br> Now... if it could have taken her 15 minutes to (1) not find the cause, and (2) finish the job at hand...would it not have been a lot more respectful - and maybe more effective to have done and finished the job from 11:45 - 12:00?<br> Or is my time not worth respecting? And then I'm not even complaining about the lack of a solution to the pain!?
Thank you for bringing this to our attention. We will investigate the matter and revert soon.
Regards
Intercare My Experience Team
Thank you for bringing this to our attention. We will investigate the matter and revert soon.
Regards
Intercare My Experience Team
