No Commination, Messages being ignored and no one care
<p>I have been phoning Dr Jubert at Intercare Parklands since this morning, 20th April 2017 since 8:00 this morning. I did blood tests and needed the results and the plan forward. I feel horrible, but it seems that was not asked by the reception, just said that the message is given and that the dr must phone you BUT WAIT the doctor is leaving at 14:45. Tough on you that feels like **** the doctor will get to you when they feel like it.</p>
Good Day,
We have investigated your complaint and established that Dr was already in contact with you on 21 April as soon as the results were available.
We fully understand your apprehension regarding the outcome of the results and has addressed certain areas in the procedure of giving feedback to patients.
Regards
Intercare Team
Good Day,
We have investigated your complaint and established that Dr was already in contact with you on 21 April as soon as the results were available.
We fully understand your apprehension regarding the outcome of the results and has addressed certain areas in the procedure of giving feedback to patients.
Regards
Intercare Team