Intercare.....not a promise keeper. Their word is NOT their honor.

Item: Intercare
Rating: 3
Author: ethel B

We've asked them if they ask incontracted fees with medshield. They confirmed it. Now we receive account via sms that's not contracted in..I keep on phoning them at Glenmarais Intercare and they keep on promising to come back to me......I've got my hands in my hair..

Helpful (0)

Replies (3)

Intercare's replyOfficial

24 Apr 2024, 09:24

Good day,
We have noted your comment and referred the matter to the responsible manager who will be in contact with you.
Regards
Intercare MyExperience Team

Intercare's reply24 Apr 2024, 09:24

Official

Good day,
We have noted your comment and referred the matter to the responsible manager who will be in contact with you.
Regards
Intercare MyExperience Team

ethel B's updateReviewer Update

03 Jul 2024, 16:09

Until today intercare just contacted me to update my details. When I told the lady about our concern she just said she will tell her manager.....

ethel B's update03 Jul 2024, 16:09

Reviewer Update

Until today intercare just contacted me to update my details. When I told the lady about our concern she just said she will tell her manager.....

Intercare's replyOfficial

04 Jul 2024, 08:52

Good day,
As communicated to you, all communication will be done with the account holder as per regulation.
Regards
Intercare MyExperience Team

Intercare's reply04 Jul 2024, 08:52

Official

Good day,
As communicated to you, all communication will be done with the account holder as per regulation.
Regards
Intercare MyExperience Team