Intercare. Rejected medical assistance while open as FILES needed to be opened

Disappointed in the Intercare brand, and branch Walmer Port Elizabeth.

We were declined assistance at 6.21 pm 30 Dec 2019, for a medical episode because we had for my senior father, as "forms " needed to be done and there would not be enough time. Why state times and have staff there till 7 if you can not assist in any medical way. How long do forms take to fill out, and surely staff should be doing all they can to assist those needing medical care. In fact going out your way.

Really really disappointed and disgusted that we had to go to competing centres to receive medical assistance. Much more obliging may i add.

Intercare. Not what i would have expected.