fN
fred N

1 reviews | Active since Aug 2010

23 Aug 2017, 14:23

INTERCARE MISLEADING PATIENCE

We booked teeth cleaning by Intercare and we were on Affinity dental , they subscribe only to some doctors, they confirmed they are on Affinity dentals panel , thus we made the booking , months later they send me a bill for all the work stating medicak aid didn't pay they are not on their panel, after 3 months in communicating with them to try and sort this out they just go and hand u over, I just had to pay a bill for R1929 by an ekstra R1490 , even though I asked them to help me resolve the matter , they just tell me I signed there papers saying I am responsible they don't have to claim from the medical aid other wise they put me on itc ,, SHOCKING, please stay away from them

0
Replies (1)
Intercare
Intercare's reply24 Aug 2017, 08:37
Official

Good day,

We have noted your complaint.

As mentioned in the email to you after receiving the complaint on MyExperience, the matter will be investigated and we will be in contact with you.

Regards

Intercare MyExperience Team

Best regards,