RB
Robert B

1 reviews | Active since Feb 2021

10 Sept 2024, 17:08

Intercare claims from medical aid for accounts settled in cash already

I see here that I am not the first or only person that complains about the Intercare practise of making patients pay cash for a service and then after the patient pays, claiming it from their medical aid as well. The medical aid then pays an account that has been settled already. In my case, dentist at Intercare Kings Court in Port Elizabeth. Even though I sent my medical aid proof that the Intercare claim is *****ulent on 21 Aug, the medical aid still paid Intercare on 2 Sept. Despite my pleas to Intercare to withdraw and to medical aid not to pay. It is this type of "collusion ?" between medical aids and certain health care practices that results in the millions lost in medical aid ***** that escalates medical aid fees for the man in the street. And no! I still do not have my money back.

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Replies (1)
Intercare
Intercare's reply11 Sept 2024, 08:40
Official
Good day,
We would like to assist with your account. Please share your account details with us on the "Share your experience" portal on the Intercare website.
Regards
Intercare MyExperience Team