Intercare Blaauwberg Parklands Dental

My husband was quoted an amount of R3046.20 for Root Canal. Dr De Vries did most of the work & my husband needed to then get the tooth filled. He was unhappy with Dr De Vries bedside manner & lack of reply to any questions he had. They offered for another dentist to complete the work. The practise said they would move him over . Adri Lotze stated in her email the tariff would not change as the dentist had access to the Xrays & Notes. She then completed the work & he left without being told to pay anything else?. Later we were emailed a further bill of R1292 to be paid. My husband queried this with Intercare Blaauwberg and was told they would get back to him. He kept following up & eventually we were told they cannot assist & we are liable. We stated we had received this quote for the work done while he was working on my husband & how could the quote go up by 40% when Adri Lotze stated in writing the bill will remain the same? We were then handed over to Schulenberg Attorneys & they would not listen to our explanation, which is wrong of an attorney, who should have all interests at heart. They said they are black listing me, not the patient, but apparently because I’m the medical aid member. We sent email after email and called and left multiple messages for intercare Blaauwberg to contact us. To no avail. I now have been blacklisted in my personal capacity, bearing in mind I have an excellent up to date credit score until this. my husband was the patient, all our requests to meet with the practise were denied and all our emails querying what Adri Lotze said versus the extra 40% we were charged ? No one has rep****. We then contacted TransUnion who said I had been listed by Matthysen & Matthysen Attorneys…who is No longer an attorney there and also did not make any notes as to why we had been listed & for what. They said I should contact the attorneys to get information as to why they had backlisted me and also why they made no mention of the reason for collection. I then contacted the attorneys who didn’t want to hear my explanation and kept telling me a quote is just a quote. I then said but we were told this will be the rate…even on email? I then spoke to a lady at Schulenburg who kept interrupting me, despite me trying to explain that this is wrong and it’s a dispute. She then said I threatened her, where all I wanted was to get all the info so we could make a dispute with Transunion. She then put the phone down on me? How can any dental practice do this and also have attorneys that bully me like this when we have in writing the rate as well as confirmation thereafter that the quote will remain unchanged? Please have someone contact me as Intercare Blaauwberg will not assist.