EE
Elrich E

1 reviews | Active since Oct 2020

28 Apr 2021, 18:01

*********** doctor and reception

I went to the intercare at glen fair on Monday, the 26th, to have a covid check up. I went to doctor Dreyer and she shot down all my concerns for my heart. I explained to her that I have pains over my left breast, and she repeatedly said it was just my lungs. WHY WOULD IT THEN JUST BE ON MY LEFT.

Adding insult to the injury, I need a letter from a doctor to state that I am no longer contagious with the covid virus. I was tested positive on Tuesday, the 13th, so according to law I am allowed to travel. I have felt no symptoms so it is difficult to pin point when I could have gotten the virus. This letter is needed so that I can attend a tournament this weekend, 30 April-2 May, but the doctor just seems to ignore me. I have talked to her over the phone on the 26th, explaining that I need this letter and asking her to email one to me. She said she would. As thus far I have received nothing. I can not book flight tickets until the management of the tournament allows me to attend the tournament and they need the letter to allow me to attend. I have called Intercare over 20 times, half of the time the phones are busy and the other half the reception does not seem to understand that all I need is a simple letter.

I have even gone to the reception, have them type up a letter and asked them to send it to the doctor to sign it. They said they would do it the moment the doctor is finished with her patient.

When I called them at 4:30 to follow up, they said that the doctor has already left and there is nothing that they can do.

THIS IS ABSURD

I genuinely hope that this *********** buffoon masquerading as a doctor never "helps" a person in life threatening trouble. And if she does, I pray that the poor soul need help knows that they are in horrible hands.

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Replies (1)
Intercare
Intercare's reply30 Apr 2021, 09:34
Official
Good day,

The practice has been in contact with you regarding the document. Please send an email to MyExperience should you need further assistance.

Regards
Intercare MyExperience Team