Handed over within 3 weeks

<p>My wife and child went to the doctor at Intercare around July 2016. They were helped and was told that the medical aid would settle the account. Five months later, 14 December 2016, I recieved a statement from them, stating that my account was 120+ days overdue. I made payment, as stated to the accounts lady, when I recieved my income in January 2017. A day later I am notified that my account has been handed over to Schulemburg Attourneys for debt collection. This is, in fact, against the law as I made payment within 1 month of recieving this statement (for the first time, and as was arranged). I have been trying to get information on this from Intercare, but to no avail. This "reputable" company handed me over and destroyed my credit record for R 350 outstanding. This is very dissapointing, as I always had high regard for Intercare. This rapport they have built with me through the years has now been tarnished.</p>