FRONT OFFICE LADY INTERCARE WONDERBOOM JUNCTION

I had a disappointing experience with the front office lady at Intercare Wonderboom Junction office this morning. I woke up with a swollen face and was in need of immediate medical attention. When I arrived at the office, I was told that the doctor does not take walk-ins on Sundays and that I would have to come back the next day. I understand that the office has its policies, but I was disappointed that I was not able to receive the care I needed. The front office lady did not show any empathy or concern for my situation. Overall, my experience was frustrating and disappointing.