1 reviews | Active since Aug 2025
March 8 2025 I went for a dental appointment with Dr Linton Brown, I was told before the appointment the everything would be covered be my medical aid, about a month after the appointment I got a call saying I owed R2735, when I enquired about i I got told medical aid decided not to cover, so naturally I called my medical aid to find out what is going on, it turns out when everything was submitted, the didnt include all the tooth numbers, I then got hold of intercare again and was told it was resubmitted and was told I would recieve a call a week later from them, after 3 weeks I received another sms stating I owed the same amount, same process again, this time however they failed to put the ICD10 code on, when I went in to discuss this with them I was almost immediately dismissed, I managed to speak with the branch manager in May, and I was told he will personally sort it out for me and would call me as soon as it sorted. ( I am still waiting for the call) in June I received another sms and tried to call multiple times, every time I was told he is unavailable, I sent multiple emails and im still waiting for a response to any of them, I was in communication with my medical aid the entire time and ive found out that they did not even contact the medical for pre approval to see if it would be covered!!! Today i received an sms that they are wanting to take legal action against me as it is still unpaid. So for your sake, NEVER EVER make an appointment with Dr Linton Brown and Milnerton intercare!
Best regards,
Best regards,
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